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Coaching
T.S. Elliot "Everybody has experience, but not everybody can learn from it."
Coaching: approach frames
The basis is the assumption that regardless of the business role behind the coachee there is a human being. A person who has certain beliefs, system of values, prefers one working style over another, communicates with the outside world in his/her own specific way, etc. Of course, on a given post one has certain tasks and goals to realise and there are the expectations of the organisation that should be met. In order to do it, one must combine the "hard" with the "soft".
If you encounter just "the role of a person" during a coaching, the effect might be a short-term rise in effectiveness. In order for the changes to be long lasting you must engage in an encounter with a human being.
Coaching: work indicators
Partnership Coach is not a mentor or a master. He is not subject to his coachee either. He asks questions meant to support the coachee in the process of learning and expanding awareness. He does not expect "correct" answers and shows respect for the results achieved so far. He constantly gives feedback and expects the coachee to do the same.
Being open to another person The coach is aware of the coachee's position in an organisation, but he has no preconceived assumptions resulting from this knowledge. He has no ready answers or fixed ideas how to solve coachee's problems. When encouraging the coachee to learn the coach must be ready for changes himself.
Creating relationships Being "here and now" is a popular piece of advice, but years of practice in business (coaching, consulting) and outside business (counselling) have taught us maximum focus on the person we're trying to create a relationship with.
Knowledge of the coachee's business environment We strive to create such cooperation with our customer that does not finish after a one-off event. Therefore coach's knowledge about business processes, conditioning of particular posts, opportunities and difficulties in a given company is larger than this of the subjects who do not work with the customers on a long term basis. Such common knowledge makes coaching goals easier to achieve.
Development Our mission is the development of people and organisations. In order to fully follow the mission we try to develop constantly as human beings and as business consultants. This is why we have undergone group and individual coaching periodically for the last 3 years. Our coachees can use the Pathways library, where they can find some literature on coaching, e.g. "Coaching for Performance" by John Whitmore or "Inspire!What Great Leaders Do" by Lance Secretan.
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